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The NRHA training focuses on providing the basic product knowledge and retail skills sales associates need to get started and be productive in a short timeframe. It contains content on the nine core categories that are common to nearly every hardware store and home center, including:
- Hand Tools
- Power Tools
- Electrical and Lighting
- Plumbing
- Paint
- Lawn and Garden
- Hardware and Fasteners
- Heating and Cooling
- Building Materials
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